PAMS Online Help Centre

Welcome to the PAMS Online Help Centre.

Here you’ll find practical guides and information to help you get the most from your Product Allocation Management System (PAMS).

PAMS provides a centralised online platform for managing products, staff allocations, budgets, orders, approvals and reporting across your organisation.

Find the Help You Need

Our help guides cover the key areas of PAMS, including:

Getting Started – Learn the basics and understand how PAMS works.
Managing Staff – Add and manage staff, departments and user access.
Product Management – Manage available products, favourites and product allocations.
Budgets & Allocations – Set spending limits and manage individual or departmental allocations.
Ordering – Learn how staff can browse products, place orders and track their order history.
Approvals – Manage department and management approval processes.
Notifications – Understand email notifications and alerts for staff, managers and administrators.
Reporting – Access and use reports to monitor orders, spending and activity.
Administration – Configure PAMS settings, users, groups and system options.
Troubleshooting – Find answers to common questions and issues.

Designed to Make PAMS Easy to Use

Whether you are a staff member, manager, department administrator or system administrator, the Help Centre provides step-by-step information relevant to your role.

If you cannot find the answer you are looking for, contact your PAMS administrator or support team for assistance.