Incompleted Orders shows any checkout that a customer started but did not finish.
When a user enters the checkout form and provides details but leaves before completing payment, the system records the attempt as an uncompleted order.

This allows you to:
  • Review customers who abandoned the checkout process
  • Identify where customers may be dropping off
  • Follow up if needed (depending on your workflow and settings)
You can access Uncompleted Orders through the Cart section in the admin area.
Cart > Orders > Incomplete Orders