How Fixed Price Shipping Works

Fixed price shipping means the website charges a set freight cost based on:

Where the customer lives (called a "zone")
How much the customer is spending

Step 1: Set Up Zones

Think of zones like delivery areas.

Example:

Brisbane CBD = one zone
Gold Coast = another zone

Each zone can have different freight prices depending on how far it is from where the goods are sent from.

Step 2: Set Price Ranges for Each Zone

Each zone has freight prices based on the order total.

Example – Brisbane CBD:

Orders from $0 to $100 = $25 shipping
Orders from $100.01 to $300 = $35 shipping
Orders from $300.01 to $600 = $55 shipping

Example – Gold Coast:

Orders from $0 to $100 = $45 shipping
Orders from $100.01 to $300 = $55 shipping
Orders from $300.01 to $600 = $75 shipping

This is called a "price break" the more someone spends, the more the shipping price may change.

Product Variants Must Be Set Too

If you sell items in different sizes (like Single, Pack, Carton), then each variant must have a price, so the system knows the total order value.

Without this, the website can’t figure out how much the customer is spending, and that means it can’t choose the correct freight price.

What Happens If It’s Not Set Up

The website won’t know which zone the customer is in
It won’t know how much the order is worth
It can’t choose the correct shipping price
This will break the freight calculation, and someone will have to fix it manually.
It will show as failed Order in the admin.
To fix the issue, check the following:
- Check the product variant pricing
- Check that the Postcode that failed in covered in the zones.
  - Use the Cart > Configuration > Shipping > Rates > Postcode lookup

In Summary:

To make fixed shipping work:

Set zones (delivery areas)
Add price breakpoints for each zone
Make sure every product variant has a proper price

That way, the website can match:

Customer location + Order total = Correct freight price